EV Support

Charge Faster.

Quickly recharge electric vehicles at your home or workplace with electric vehicle charging solutions from EGeorgia Green Energy Services.

Buy EV Charger

GGES Connect

Assess. Deploy. Manage.

Charge Ready Program

GGES Connect offers an innovative and open charging platform that simplifies the management and optimization of charging stations with premium customer service.

Our main priority is to simply recommend the best solution for your site, facilitate the installation of charging stations, and manage your network with technology and consultative support.

With GGES Connect

  • Take advantage of valuable rebates and incentives available under federal and state sustainability programs.
  • Control access to your charging station, establish your own pricing, and review real-time on station usage and performance. GGES optimize software offering comes with a dedicated Customer Success Manager to provide best practices and quarterly reviews.
  • Get help when you need it, day or night, with 24/7 support for you and your drivers. Support is accessible via app and phone, regular app updates, and CSAT surveys. 4.5 Stars on the Apple Store and Google Play.
  • Proactively manage station health and reliability with heartbeats to monitor station connectivity and uptime to ensure station reliability.

Modern EV Charging
Management

Turnkey Certified Charging Stations
Software Platform with Reliable Uptime
Insights and Data at your Fingertips
Trusted EV Driving App
24/7 Customer Support

Competitive Difference

With GGES Connect, customers have flexibility and choice because our software is an “open source” system. This allows our network to communicate with over 17 different charging station manufacturers. As time goes on, you can seamlessly swap charging stations within our network, enabling a streamlined way to future-proof your investment. In comparison, with a “closed source” system, their station can only operate with their software and thus, if you want to change either, you will be stuck.

GGES Connect provides more than just the software to ensure your stations have optimum uptime and reliability. We don’t neglect our customers after installation like our competitors in the industry might. We proactively manage station health and performance. If for any reason, an EV driver needs help, they can contact our support team via our app or by calling us. With more than 20 years of experience, we’re here to make EV charging easy with 24/7 premium customer service.

GGES Electric Vehicle Charging Programs

Revenue Share Program

This program is our most recommended program for our customers. It offers rebate benefits that help our customers
save and profit from their EV stations. With this program, our customers get a fully-customed experience that will
enhance their investment.

  • Quarterly Revenue Distribution to Station Hosts
  • Offer Waived Installation Fee
  • Discounted Quarterly Maintenance
  • Software & Hardware Support
  • Cloud Application & Quarterly Reporting
  • 24/7 Customer Service Support

Software Features:

  • Station Access Control
  • Dashboard and Reporting
  • Flexible Pricing Options
  • Charging Network Operations Center (C-NOC) Monitoring
  • iOS/Android Mobile App for Drivers
  • OCPI: Roaming Between Network Providers
  • Third Party Platform Integration
  • Station Reservations
  • Remote Technical Support (24/7 Driver Support)
  • In-Dashboard Ticket Management
  • Station Health Reports
  • Station Use, Performance, and Sustainability Reports
  • Transaction Reports
  • Grid Service Revenue
  • Station Load Limits, Balancing and Scheduling
  • Meter Data Reporting and Analytics

We’ve Got You Covered

EV Connect Shield is a comprehensive parts and labor warranty plan that covers every operational and maintenance aspect of the EV charging station — guaranteeing maximum performance and uptime. With EV Connect as your partner, we’ll make your EV charging experience as seamless and effortless as possible.

EV Connect Shield bundles all of the EV charging station's critical operational and maintenance aspects, including station hardware, software support, and fieldwork labor, to resolve technical issues, including parts sourcing and replacement.

Why Customers Choose EV Connect Shield

  • Hassle Free Ownership – We take care of everything for you.
  • Peace of Mind – It’s simple. No need to go look for external contractors for labor work.
  • Customer Satisfaction – We provide 24/7 support.
  • Reliability – We ensure your stations are performing at their best.
  • Economic Benefit – Maximize your station performance to shield your return on investment.
  • Remote Monitoring – We identify and solve issues before a driver plugs in.
  • Responsive – Direct support line for immediate response and coordination from our support team.
  • Hands-off – Labor dispatch in 24h-72h to repair or replace your charging station.
  • No Future Costs – The cost of technician labor, parts and a full replacement of the charging station
    if needed is all covered under the warranty.